Your watch is guaranteed against any defects in material or workmanship that may occur under normal use for a period of 24 months from the date of purchase. The guarantee excludes loss and theft and any liability for defects arising (directly and indirectly) from mistreatment, accidental damage, water penetration (Except in watches marked as 'Water Resistant'), wear to leather straps and metal bracelets, or any damage caused by batteries in electronic watches. The guarantee is void if any damage has occurred as a result of unauthorised or incorrect adjustment or service, negligence or any other factors not due to defects in material or workmanship. Service under the terms of this guarantee will only be provided if your watch is returned directly to the Michael Grant London service centre.
When returning your watch, please indicate the nature of the problem and include, your name, address, email and contact telephone number. We reserve the right to repair, recondition or replace (with a watch of similar value and appearance) at our discretion provided that your watch is returned with proof of purchase.
The terms and conditions of this guarantee are in addition to and do not in any way affect your statutory or legal rights as a consumer.
For further information, please contact Michael Grant HQ at:
Michael Grant London
5 Penta Court
WD6 1SL UK
Tel: +44 208 952 1222